Terms & Conditions

By accessing or using the Young Physio website or services, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use the website or our services.

Young Physio provides physiotherapy and rehabilitation services. Services may include clinic-based physiotherapy, rehabilitation guidance and home physiotherapy through YoungPhysio@HOME, depending on availability and individual requirements.

Appointments and services are subject to availability, therapist availability, service location and individual requirements. Young Physio may not be able to provide every requested service at every location or time.

Applicable charges and payment requirements will be communicated during the enquiry or booking process. Payment may be required before, during or after a service depending on the agreed booking arrangement.

If you need to cancel or reschedule an appointment, please inform Young Physio as early as reasonably possible. Cancellation or rescheduling may be subject to the circumstances and applicable booking arrangements communicated to you.

Young Physio may offer discounts, promotional offers, special packages or other benefits from time to time. Unless specifically stated otherwise, discounts and promotional offers may be subject to eligibility criteria, availability, applicable service areas and specific terms communicated with the offer.

Promotional offers may have a limited validity period and may not be combined with other discounts or offers unless expressly stated. Discounts generally apply only to the services specifically mentioned in the relevant offer and may not be transferable or exchangeable for cash.

Young Physio reserves the right to correct pricing or promotional errors and to modify, suspend or withdraw an offer where reasonably necessary and permitted by applicable law. Any confirmed booking will be handled according to the terms communicated at the time of booking.

Home physiotherapy services are subject to service availability, location, therapist availability and other practical requirements. The availability of a home visit does not guarantee that every requested treatment or service can be provided at home.

Information provided on the Young Physio website is intended for general informational purposes. Website content does not replace an individual professional assessment, diagnosis or treatment plan. The suitability of any physiotherapy approach depends on individual circumstances and professional assessment.

Physiotherapy recommendations and treatment decisions may depend on an appropriate assessment. Young Physio may recommend further medical evaluation, referral or another healthcare professional where this is considered appropriate.

To the extent permitted by applicable law, Young Physio is not responsible for losses arising from reliance on general website information without appropriate professional assessment. Nothing in these Terms & Conditions is intended to exclude any rights or obligations that cannot legally be excluded.

Young Physio may update these Terms & Conditions from time to time. Any updated version will be published on this page with a revised Last Updated date.